Frequently Asked Questins
Are you manufacture or trading company ?
We are 10 years manufacture engaged in R&D, sales and after-sales services of aesthetic devices & medical laser equipments.
What about warranty ?
2 years warranty for machine. 50 millions shots for handle.
What about the delivery?
Door to door sevice by DHL/UPS/Fedex, also accept air cargo,sea trasportation. If you have own agent in China, pleasant to
send your address free.
What’s the delivery time?
3 working days for general laser. OEM need production period 15- 30 days.
Do you have any timely technology supports?
we have a professional technology supporting team for your timely services. All question will be response within 24 hours,
solved within 72 hours.
What’s the payment method?
If the machines broken during the shipment, will you support us?
All door to door package includes insurance if ship by our agent, avoid any money lost from rough transportation.
When Switch on the Machine, Nothing is Displayed on the Screen
● Power supply is not connected. Check if the power cord is connected to power socket, air switch and emergency switch is turned on or not, power lines are well connected. 
● Low-voltage switch power is at fault. Check low-voltage switch power input and output sockets, if input and output power are normal. ● Control panel is at fault.
Water Flow Switch is at Fault
Position of water flow switch sensor is offset. Connecting line is not well connected.
Operation is Normal; Nothing is Displayed on the Screen
Power supply is damaged or not well connected.
High-voltage Power Supply
Power supply is not connected. Check AB connectors on high-voltage power board.
Control Buttons Lose Efficacy
Control panel is not well connected. Press SIMM button, step on foot switch, but no laser beam is released. Take apart foot switch and check.
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